CELTIC THUNDER CRUISE - Q & A's

Can't find all of the information you need? Check out our frequently asked questions and answer section below. If you still need assistance, call our office with your questions.

WHAT DOCUMENTS DO I NEED TO TRAVEL?

U.S. citizens traveling on cruises that begin and end in the same U.S. port must show proof of citizenship (such as an original or certified copy of a birth certificate) and a government-issued photo ID (such as a driver's license). Effective June 1, 2009, U.S. citizens traveling on cruises that begin and end in different U.S. ports, or begin or end in a foreign port, must have a passport or other recognized document.

U.S. Alien Residents need a valid Alien Resident Card. Canadian citizens must present a valid passport. Non-U.S. citizens need a valid passport and a valid, unexpired U.S. Multiple Re-entry Visa, if applicable.

WHAT IS INCLUDED IN THE PRICE?

  • A cabin onboard the Carnival Sensation for 5 nights (November 6-11, 2017) from Miami to Mahogony Bay (Roatan) & Cozumel.
  • All onboard meals during the cruise in the onboard dining rooms and buffet.
  • Access to all Celtic Thunder concerts and events
  • A photo with Celtic Thunder
  • A Celtic Thunder beach party
  • Full use of Ship Facilities including: Pools, Whirlpools, Fitness Center, Salon, Spa, Casino, Duty-Free Shopping

WHAT IS NOT INCLUDED IN THE PRICE?

  • Airfare or Ground Transportation to Miami; transfers from the Airport to the Cruise Ship; personal expenses such as casino, spa services, soda, alcohol, cruise photos, souvenirs, excursions, certain extra exhibitions.
  • $299 will be added to the cabin price to cover Taxes, Government Fees, Prepaid Gratuities and booking charges.

WHAT FORMS OF PAYMENT ARE ACCEPTED?

All payments are processed by Rose Tours. Accepted forms of payment include major credit and debit cards through Visa, Matercard, American Express and Discover.

HOW CAN I GET TO THE SHIP (TRANSPORTATION)

The ship leaves from the port of Miami, FL. You can get to there by plane, car, or bus. The Port of Miami is approximately 30 minutes from the Miami airport and an hour from Fort Lauderdale. A taxi can be taken from the airport to the cruise port.

DO CHILDREN GET A DISCOUNT/AGE REQUIREMENTS?

No. Children pay the same price regardless of age. Anyone under 8 months is not recommended for travel. Guests are required to be 21 years old (on embarkation day) to travel. Guests under the age of 21 must be accompanied in the same stateroom by a parent or guardian 25 or older. The exceptions to this policy are: Married minor couple - The booking must be documented that the couple is married. The couple must have proof of marriage at embarkation or they will be denied boarding without the benefit of a refund.

IS THERE CHILDCARE ON-BOARD THE SHIP?

Onboard children's programs may be shortened or shut down entirely during the Celtic Thunder Cruise. Please have alternate plans in mind if you do bring any children.

HOW OFTEN CAN I EAT?

Breakfast, lunch, and dinner are served everyday in the formal dining room and on the lido deck. Food is also served 24 hours a day in the pizzeria and through room service. The formal dining rooms will be open, meaning no dining time assignments, and usually takes an hour for a complete 3 course meal. Pool dining is buffet style.

HOW MUCH MONEY WILL I NEED TO BRING?

This is dependent upon your personal spending habits and budget. Optional daily photographs range from $5-$20. Shore Excursions/Tours range from $20-$150 per person. Spa services range from $30 and up. According to your personal budget, set aside money for optional expenses like extra photo ops, autographs, personalized artwork from our artists, collectables & souvenirs and personal items.

WHAT SHOULD I PACK?

Dress is casual (shorts, shirts, skirts, jeans, etc.). Theme nights will be announce before the event. Make sure to bring plenty of sunscreen. Check out the CRUISE ATTIRE TIPS page.

IS THERE A DOCTOR ON-BOARD?

Should a guest require medical attention while onboard one of our vessels, the Infirmary staff is available to assist 24 hours a day. The Infirmary is equipped to treat minor non-emergency matters. Physicians are available to render services at a customary fee. While at sea or in port, the availability of medical care may be limited.

CAN I PURCHASE A PRIVATE EVENT PASS SEPARATELY?

No. It's a part of the cruise package deal only.

AIR TRAVEL INFORMATION

We recommend that you book your air as follows:

On Monday November 6th, 2017 book flights that arrive into Miami no later than 1:00 PM or Ft Lauderdale no later than 12:00 PM. Guest must arrive at the Port of Miami no later than 3:00PM.

On Saturday November 11th, 2017 book flights that depart from Miami no earlier than 12:00 PM or Ft Lauderdale no earlier than 1:00 PM.

LINE UP CHANGES

The celebrity & artist lineup is subject to change. No cruise refunds will be given in the event of any artist changes.

ARE PETS ALLOWED ON THE SHIP?

With the exception of Seeing Eye dogs or service animals, no pets will be allowed onboard ship.

WHAT IS THE CANCELLATION POLICY?

WHAT IS THE POLICY FOR NAME CHANGES?

Name changes are permitted for $100 per person, however at least one passenger from the original reservation must remain in the cabin. Changing all names in a cabin are not permitted and considered a cancellation. Name Changes are not permitted for Match Program or Single Reservations. Cancellation penalties will apply.

The person taking your place needs to register at www.reservations.rosetours.com and add their credit card information. You must work out the money already paid among yourselves. The person taking your place pays the remaining balance to Rose Tours.

When you are ready to complete the name change, email one of the staff at Rose Tours the name of the person taking your place and who is paying the $100 name change fee.

Also have your roommates email one of the staff at Rose Tours that they approve the name change. No name change will take place till everyone on the reservation agrees in writing to the change. Once all the emails have been received, the name change will be completed. The $100 fee will be charged and confirmation will be emailed to all roommates.

Name changes can be completed up to 2 weeks prior to sailing. No name changes will be made after the deadline.

WHAT DO I BOOD IF I NEED A MODIFIED CABIN?

Guest with disabilities who are in need of a Modified Cabin will be able to book their cabin during the presale and onsale. There are three modified cabins, Inside Modified, Ocean View Modified and Balcony Modified. There is a limited supply of modified cabins on the Sensation and once they are sold out no more will be made available.

Only guests who provide official forms, filled out by their doctor, will be allowed to occupy modified cabins. If you book a moified cabin and can NOT provide this signed doctors form, your reservation will be canceled and your money refunded. MODIFIED CABINS ARE FOR THOSE IN NEED ONLY. Please respect the needs of your fellow guests and ONLY book these categories if you need a modified cabin.

In order to accommodate all guests with special needs, please note that only two guests will be permitted in the ADA sections per request.

DOUBLE BOOKINGS

You cannot double book yourself on the cruise. If you double book, your reservations will be cancelled and your money refunded.

CAN I UPGRADE OR DOWNGRADE?

Upgrades are taken on a per reservation basis, if there is availability in the cabin and on the cruise itself. Downgrades are prohibited. No Downgrade request will be taken.

HOW IS SEATING DETERMINED?

Suites, 8m, 8D, 8C, & 8B cabins are assigned seats first, within the first 6 rows. All other cabins will be assigned seats in the showroom according to their time of booking.

WHAT ARE THE TERMS AND CONDITIONS?

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